We strive to have the best support in the industry with a focus on having a personal connection with each and every customer. We want to know how you intend to use your aircraft so that we can provide you with the best experience possible.
Please use the following tools and services to provide you with the answers to many questions we are commonly asked.
Proudly Offering
The Best Support In the Industry
We take pride in knowing the ins and outs of both our product and how operators will be using them on the job site.
Visit the
Watts Innovations Knowledge Base
Our knowledge base is full of technical details, including How-To's for many of our products and accessories.
Visit The
Service Portal
Need to send an item back for repair?
With our Service Portal, users can create an account, communicate with our technicians and monitor the status of all repairs in real time.
Frequent Downloads
PRISM Flight Manual
Written by pilots and industry professionals for pilots and industry professionals. Everything you need to know about PRISM in one cohesive document.
PRISM Quick Start Guide
Only the essentials. Show this to any drone operator with previous drone piloting experience and they will be ready to take PRISM to the skies within no time. A printed hard-copy of this QSG is included with every PRISM aircraft.
Additional Questions?
Feel free to contact us at any time with additional technical questions that you may have.